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Calibration FAQs

What is calibration?

The accuracy of the electronic components used in all instruments naturally drifts over time. Time in service as well as environmental conditions also add to this drift. As time progresses, changes in component properties will cause greater uncertainty in your measurements. Eventually, the drift causes the instrument’s uncertainty to become undefined, meaning the manufacturer can no longer predict the uncertainty and guarantee measurement results. To resolve this issue, instruments must be calibrated at regular intervals as defined by the manufacturer.

Calibration involves comparing an instrument’s performance to a standard of known accuracy. The result of a calibration may be documentation showing the deviation of a measurement from the known standard or it may also include adjusting the instrument’s measurement capability to improve measurement accuracy.

Calibration is intended to quantify and improve the measurement accuracy of your instrument. The benefits of maintaining properly calibrated equipment include:

  • Reduced measurement errors
  • Consistency between measurements
  • Increased production yields
  • Assurance you are making accurate measurements

For most measurement devices, NI supplies graduated accuracy tables, providing you with a better uncertainty profile for the life of your measurement device. NI recommends that you periodically calibrate your hardware to ensure measurement accuracy and to keep your devices operating in peak precision.

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Why is calibration important?

Electronics components’ physical properties naturally drift because of the effects of time, stress, and environment. Without periodic calibration, the measurements made by circuits composed of these components become uncertain. Periodic calibration minimizes the uncertainty of these components based on a standard of known accuracy, resulting in an instrument that is capable of making accurate, repeatable measurements.

An investment in routine calibration ensures quality and customer satisfaction. Improperly maintained test equipment can cost you money by impacting your customer’s success and results in unscheduled downtime, costly quality problems, and product recalls.

Traceability

Traceability is the unbroken chain of comparisons between your measurement device and national or international standards. At the top of the traceability chain, the Bureau International des Poids et Mesures (BIPM) ensures worldwide uniformity of measurements and their traceability to the International System of Units (SI). It does this with the authority of the Convention of the Metre, a diplomatic treaty between 51 nations. The BIPM also organizes international comparisons of national measurement standards, and carries out calibrations for member states.

At the national level, different legal metrology authorities exist for each country. They follow guidelines from BIPM and its associated committees to provide quality measurements standards for their associated country. The National Metrology Institutes (NMI) of each member state of the Convention of the Metre also participates in the mutual recognition agreement (MRA), which provides a mutual recognition of calibration and measurement certificates issued by NMIs.

Finally, each country maintains accreditation institutes that audit and accredit local metrology. In Europe, many of these accreditation institutes participate in the EA multilateral agreement (MLA) to ensure that accreditations in one country are acceptable in another. Find detailed information at www.bipm.org/en/home

NI products are calibrated at manufacturing and are traceable to national and international standards. Products returned to NI by customers in the Americas and Asia for basic calibration service also receive NIST traceable calibration. In Europe, basic calibration service is traceable to EUROMET approved standards such as PTB in Germany or NMI in the Netherlands.

Uncertainty

The result of any measurement is only an approximate estimate of the “real” value being measured. The real value can never be perfectly measured, because there is always some physical limit to how well we can measure a number. For example, the specifications of the PCI-6070 state that if configured in the +/-10 V range and measuring a signal of 9.5 V the error from the nominal reading can vary by as much as ±14 mV. Therefore, one part of the uncertainty of any measurement taken in the +/-10 V DC range is ±14 mV. We say “one part” because other factors contribute to the total uncertainty of the measurements, including the uncertainties associated with all of the devices used to calibrate the board as well as the statistical error associated with the measurement.

If you were to use the DAQ board to measure the same value – say 9.5 V – one hundred times, then you would expect to get 100 different answers. Yes, the answers would be very close (most likely within ±14 mV of each other), but they would not be the same. Many systems average the returned data and report the average as the measurement. To determine the statistical uncertainty, take the standard deviation of all of the measurements and include this value as part of the overall uncertainty of the measurement. In metrology these uncertainties are referred to as Type A and Type B uncertainties. Type A uncertainties are those due to statistical methods. Type B uncertainties are systematic (gain, offset, and so on).

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How often does my device need to be calibrated?

After a period of time, a manufacturer can no longer predict the uncertainty and guarantee measurement results. To resolve this issue, instruments must be calibrated at regular intervals as defined by the manufacturer. This calibration interval is provided in the product manual. However, this interval is only a recommendation. An instrument must be calibrated as often as needed to provide the level of accuracy for the needs of the application. As drift tends to worsen over time, an application that requires a high level of accuracy may require that the device be calibrated at more frequent intervals than recommended by the manufacturer.

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Are all NI products calibrated?

National Instruments manufactures many types of products. While some do not require calibration, the majority of test and measurement products that NI manufactures do require calibration to maintain measurement accuracy. To determine if your device requires periodic recalibration, consult the product manual for the specified calibration interval or refer to the calibration product and price list for a complete list of calibrated products and available services.

 Supported Products, Prices, and Part Numbers (147 KB PDF)

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What is the difference between basic and detailed calibration?

Features Basic Calibration Certificate Detailed Calibration Certificate
Identity of device including:
  • Date of calibration
  • Traceability to a national standard
  • Environmental conditions
Available in softcopy online  
Free with product purchase  
Available as service by returning product to NI for recalibration
Available at measurement device time of order  
Detailed measurement data  
Can meet the requirements of ANSI/NSCL Z540-1  
Standards used are listed on the certificate  

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Does NI provide express or on-site calibration services?

Through independent calibration services partners, NI can provide additional calibration services for NI products such as express calibration services, on-site calibration services, and calibration services for instrumentation products that are not from NI.

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List of Calibration Services Partners

Through independent calibration services partners, NI can provide additional calibration services for NI products such as express calibration services, on-site calibration services, and calibration services for instrumentation products that are not from NI.

Americas
Davis Calibration
2324 Ridgepoint Dr. #D
Austin, TX 78754 USA
Phone: (512) 926-7625, 800-365-0147
Fax: (512) 926-8450
Web: www.daviscalibrationlab.com

Europe
esz Elektronik-Service GmbH
Max-Planck-Str. 16
D-82223 Eichenau Germany
Tel: +49-8141-88887-0
Fax: +49-8141-88887-77
E-mail: info@esz-GmbH.de
Web: www.esz-gmbh.de]

Asia/Pacific
Singapore Technologies Electronics Ltd.
24 Ang Mo Kio Street 65 Singapore 569061
Phone: (65)6413 1907
Fax: (65)6484 5357
E-mail: cal@juzclickcal.com
Web: www.juzclickcal.com

Japan
Tsuryo Technica K.K.
661-0001 Hyogo-ken
Amagasaki-shi Tsukaguchi Honmachi 8-1-1
Tel: 06-6495-5548 (Japanese only)
Fax:06-6495-6946 (Japanese only)
Web: www.tsuryo.co.jp (Japanese only)
For English, contact Nihon National Instruments
Tel: 03-5472-2970
E-mail: salesjapan@ni.com

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Independent Calibration Providers

The following independent laboratories provide local calibration services for NI products. These labs are not directly affiliated with National Instruments. NI recommends that you research their capabilities before using their services.

Americas


Precision Metrology
Contact: Carol Shipley
7350 N. Teutonia Ave.
Milwaukee, WI 53209
Tel: (414) 351-7420
Fax: (414) 351-7429
E-mail: carol@precisionmetrology.com
Web: www.precisionmetrology.com

Dynamic Technology
Contact: Lonnie Spires
1200 N. Old U.S. 23
Hartland, MI 48353
Tel: (810) 225-4601
Fax: (810) 225-4602
E-mail: lspires@dynamictechnology.com
Web: www.dynamictechnology.com

SE Laboratories
Contact: Dan Turgeon
1065 Comstock Street
Santa Clara, CA 95054
Tel: (408) 844-7215 (Direct)
Tel: (408) 727-3286 (Main)
Fax: (408) 988-6186
E-mail: dturgeon@selabs.com
Web: www.selabs.com

Anmar Metrology, Inc.
Contact: Larry Newman
7726 Arjons Drive
San Diego, CA 92126
Tel: (858) 621-2630, 888-672-6627
E-mail: larry@anmar.com
Web: www.anmar.com
Northrop Grumman Space Technology
Contact: John Billingsley
One Space Park, S2746
Redondo Beach, CA 90278
Tel: (310) 812-4679
Fax: (310) 814-8797
E-mail: john.billingsley@ngc.com
Web: www.st.northropgrumman.com/emc

Lockheed Martin
Technical Operations
Contact: Garland Judd
P.O. Box 179
MS P9682
Denver, CO 80201
Tel: (303) 971-9076
Fax: (303) 971-5635
E-mail: garland.c.judd@lmco.com

Essco Calibration Laboratory
Contact: Michael Walsh
14 Alpha Road
Chelmsford, MA 01824
Tel: (800) 325-2201
Fax: (978) 256-1331
E-mail: mwalsh@esscolab.com
Web: www.esscolab.com

Canada
Staveley Services Canada Inc.
Contact: Steve Gerassimou
916 Gateway
Burlington, ON L7L 5K7
Tel: 1-905-632-5869 or 1-800-897-0067
Fax: 1-905-632-3741
E-mail: steve.gerassimou@staveleycan.com
Web: www.staveleycan.com/

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Europe

UK
Dowding & Mills Calibration and Electronics
Contacts: Bob Scales (technical), Peter Martin (sales)
60 Wilbury Way
Hitchin
Hertfordshire
SG4 0TA
Tel: +44 (0) 1462 421234
Fax: +44 (0) 1462 420012
E-mail: calibration.hitchin@dowdingandmills.com
Web: www.dowdingandmills.com

Ireland
Calibration Specialists Ltd.
Contact: Tony O'Marav
Holland Rd., National Technology Pk., Castletroy, Limerick. Ireland
Tel: +353 (0)61 330333
Fax: +353 (0)61 330452
E-mail: Tony.OMara@Feasa.ie

Italy
Politecnico di Milano
Contact: Dr. Marco Caresana
Centro per la Qualità di Ateneo (SIT)
P.zza Leonardo Da Vinci 32
20133 Milano - Italy
Tel: + 39 02 23 99 63 04
Fax: + 39 02 23 99 63 09
E-mail: marco.caresana@polimi.it

Switzerland
APTOMET AG
Messtechnik und Kalibrierung
Ostermundigenstrasse 99b
CH-3006 Bern
Tel: +41 31 934 06 00
Fax: +41 31 934 06 01
Web: www.aptomet.ch
E-mail: calibration@aptomet.ch

RUAG Electronics
Contact: Ernst Ehrler
Gersauerstrasse 71
CH-6440 Brunnen
Tel: +41 41 825 0420
Fax: +41 41 825 0429
Web: www.ruag.com
E-mail: calibration.electronics@ruag.com

Germany
esz Elektronik-Service GmbH
Max-Planck-Str. 16
D-82223 Eichenau
Tel: +49-8141-88887-0
Fax: +49-8141-88887-77
E-mail: info@esz-GmbH.de
Web: www.esz-gmbh.de

Fluke Deutschland GmbH
Heinrich-Hertz-Str. 11
34123 Kassel
Tel: +49 0180 / 5 23 34 24
Fax: +49 0180 / 5 23 24 33
E-mail: info@de.fluke.nl
Web: www.fluke.de

Austria
ISOCAL Elektronische Geräte GmbH
Neufeldweg 265
A-8042 Graz
Tel: +43-316-407660
Fax: +43-316-407660-20
E-mail: office@isocal.at
Web: www.isocal.at

Sweden
Kitron Development AB
Contact: Christian Klahr
Box 1053
551 10 Jönköping
Tel +46 36 559 40 00
E-mail: christian.klahr@kitron.com
Web: www.kitron.com

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Asia/Pacific

China
Shanghai Institute of Measurement and Testing Technology
1500 Zhang Heng Road
Shanghai, China, 201203
Tel: 021-38839800-32210
Mobile: 13901856443
Fax: 8621-50798601
E-mail: zhujp@simt.com.cn
Web: www.simt.com.cn

Taiwan
Electronics Testing Center
Address1: (TAOY UAN)
No.8,LANE 29,WEN-MING RD.
LO-SHAN TSUN KUI-SHAN HSIANG
TAOY UAN HSIEN 333,TAIWAN,R.O.C.
Address2: (HSINCHU)
2F-5,NO.47,PARK AVENUE 2
SCIENCE-BASED INDUSTRIAL PARK v HSINCHU,TAIWAN,R.O.C.
Tel: (TAOYUAN) 886-3-3280026-259 or (HSINCHU) 886-3-5798806
Fax: (TAOYUAN) 886-3-3962548 or (HSINCHU) 886-3-5798805
E-mail: B00@etc.org.tw
Web: www.etc.org.tw